BAJA HOSPITAL
|IT Technician and Web Designer
Tijuana, BC, Mexico
Summary
Managed comprehensive IT support, asset management, and web development initiatives to ensure seamless operations and enhanced digital presence for Baja Hospital.
Highlights
Resolved critical system issues, including network connectivity, software installation, and printing, significantly reducing downtime for hospital staff and improving operational continuity.
Developed comprehensive IT troubleshooting documentation, standardizing problem resolution processes and enhancing support efficiency across various IT problems.
Administered and maintained over 200 user accounts within Active Directory and Exchange Server, ensuring secure access and streamlined communication for hospital personnel.
Managed a robust inventory of IT assets, including laptops, desktops, servers, and peripherals, optimizing resource allocation and minimizing equipment-related disruptions.
Collaborated with cross-functional development teams to integrate HTML, CSS, JavaScript, and other programming languages, delivering responsive and user-friendly website functionalities.
Provided expert technical support for web design issues and contributed to content creation, ensuring high-quality, brand-aligned digital communications.